XM Broker FAQ

XM is a global forex and CFD broker established in 2009, serving over 5 million clients in 190+ countries. XM offers trading in forex, stocks, commodities, indices, and cryptocurrencies through MetaTrader 4, MetaTrader 5, and WebTrader platforms. The company is regulated by CySEC, ASIC, and IFSC, ensuring security and transparency for traders worldwide.

Opening an XM account is simple: 1) Visit the XM website and click "Open Account", 2) Fill out the registration form with your personal details, 3) Choose your account type (Standard, Ultra Low, or Shares), 4) Submit and verify your email, 5) Upload identification documents (ID and proof of address), 6) Wait for verification (typically 24 hours), 7) Make your first deposit and start trading. The entire process takes less than 10 minutes.

Yes, XM is a legitimate and safe broker. It holds multiple tier-1 regulatory licenses from CySEC (Cyprus), ASIC (Australia), and IFSC (Belize). XM keeps client funds in segregated accounts separate from company funds, offers negative balance protection, and provides compensation fund coverage up to €20,000 for EU clients. With 15+ years of operation and 5 million+ clients, XM has established a strong reputation in the industry.

The minimum deposit for XM is only $5 (or equivalent in other currencies). This low barrier makes XM accessible for beginners who want to start with a small amount. However, for optimal trading conditions and risk management, we recommend starting with at least $100-500 depending on your trading strategy and goals.

XM offers three main account types: 1) Standard Account - Best for beginners and most traders, spreads from 1 pip with no commissions, 2) Ultra Low Account - For active traders, ultra-low spreads from 0.6 pips with no commissions on forex and gold, 3) Shares Account - Specifically for stock trading with access to 1,400+ global stocks. All accounts support leverage up to 1000:1 (888:1 for forex), micro and standard lots, and full access to XM educational resources.

Choose based on your trading style: Standard Account if you're a beginner or casual trader who wants simplicity and no commissions. Ultra Low Account if you're an active day trader or scalper who prioritizes the tightest spreads. Shares Account if you want to trade stocks rather than forex/CFDs. Most traders start with Standard to learn, then consider Ultra Low as they become more active.

Yes, you can open up to 8 trading accounts under one XM profile. This allows you to separate strategies (e.g., one account for forex, another for commodities), test different approaches, or use different account types simultaneously. You can easily transfer funds between your accounts through the Members Area.

An XM demo account is a risk-free practice account loaded with virtual money ($100,000 by default). It provides the exact same trading conditions, platform features, and real-time market prices as a live account, but without risking real money. Demo accounts are perfect for beginners to learn trading, test strategies, or practice with new platforms. They never expire and can be reset if needed.

XM offers three main platforms: 1) MetaTrader 4 (MT4) - The industry standard, user-friendly with robust charting and Expert Advisors, 2) MetaTrader 5 (MT5) - Advanced platform with more timeframes, indicators, and multi-asset trading, 3) XM WebTrader - Browser-based platform requiring no download, accessible from any device. All platforms are available on desktop (Windows/Mac), web, and mobile (iOS/Android).

MT4 vs MT5 key differences: MT4 has 9 timeframes vs MT5's 21. MT4 has 30 indicators vs MT5's 38. MT4 uses MQL4 language for EAs, MT5 uses MQL5. MT5 offers Depth of Market (DOM) and economic calendar integration. MT5 supports more order types. MT4 has larger EA marketplace due to longer existence. For most forex traders, MT4 is sufficient. MT5 is better for those needing advanced charting or multi-asset trading.

Yes, XM fully supports Expert Advisors (automated trading robots) on both MT4 and MT5 platforms. You can download EAs from the MQL marketplace, purchase third-party EAs, or code your own using MQL4/MQL5. XM doesn't restrict EA usage, allowing you to run multiple EAs simultaneously. VPS (Virtual Private Server) hosting is also available to keep your EAs running 24/7 even when your computer is off.

Yes, XM offers mobile trading apps for both iOS and Android devices. You can download the official MetaTrader 4 or MetaTrader 5 apps from the App Store or Google Play, then login with your XM account credentials. The mobile apps provide full trading functionality including chart analysis, order management, real-time quotes, trading history, and push notifications. This allows you to trade on-the-go from anywhere.

XM accepts multiple deposit methods including: Credit/Debit Cards (Visa, Mastercard), Bank Wire Transfer, E-wallets (Skrill, Neteller), and Local Payment Methods depending on your region. Most deposits are processed instantly (cards and e-wallets) or within 2-5 business days (bank transfers). XM doesn't charge deposit fees, though your payment provider may charge fees.

XM withdrawal processing times vary by method: E-wallets (Skrill, Neteller) - 24 hours, Credit/Debit Cards - 2-5 business days, Bank Wire Transfer - 2-5 business days. XM processes withdrawal requests within 24 hours on business days. Actual receipt time depends on your bank or payment provider. There are no withdrawal fees from XM for most methods, though your bank may charge receiving fees.

XM doesn't charge fees for deposits or withdrawals in most cases. However, your bank or payment provider may charge their own processing fees. For bank wire transfers, intermediary banks may deduct fees. International transfers may incur currency conversion fees. E-wallet deposits and withdrawals are typically fee-free. Always check with your payment provider for their specific fee structure.

The minimum withdrawal amount varies by payment method: Bank wire transfer - typically $100, E-wallets (Skrill, Neteller) - typically $5, Credit/Debit cards - typically $5. There is no maximum withdrawal limit, allowing you to withdraw all your profits at any time. Some payment methods may have limits imposed by the payment provider rather than XM.

XM spreads vary by account type: Standard Account - EUR/USD from 1.6 pips, GBP/USD from 2.0 pips, Gold from 2.5 pips. Ultra Low Account - EUR/USD from 0.6 pips, GBP/USD from 0.9 pips, Gold from 1.2 pips. Spreads are floating and widen during low liquidity or high volatility (news events, market open/close). XM offers competitive spreads with no commissions on forex pairs for both account types.

XM offers flexible leverage up to 1000:1 (888:1 for forex) depending on the instrument and account equity. Higher account balances automatically receive reduced leverage per regulatory requirements. For example: $5-$20,000 = up to 888:1, $20,001-$100,000 = up to 200:1, Over $100,000 = up to 100:1. You can change your leverage anytime in the Members Area. Remember, while high leverage increases potential profits, it also increases risk.

XM offers 1000+ trading instruments across multiple asset classes: Forex - 55+ currency pairs including majors, minors, and exotics. Stocks - 1,400+ US, UK, and EU stocks. Commodities - Precious metals (gold, silver), energies (oil, natural gas). Indices - 24 cash and futures indices (US500, NASDAQ, etc.). Cryptocurrencies - Bitcoin, Ethereum, Litecoin, and other popular cryptos. All tradable as CFDs with leverage.

Yes, XM charges or credits swap fees for positions held overnight (past 5pm ET). Swap rates vary by instrument and depend on the interest rate differential between the two currencies in a pair. Some positions receive positive swap (credit), others negative swap (charge). Swap rates are updated daily and displayed in MT4/MT5 for each instrument. XM also offers swap-free (Islamic) accounts for clients whose religious beliefs prohibit interest.

XM offers a generous welcome bonus package for new traders: $30 No-Deposit Bonus - Start trading immediately without depositing (verification required). 100% Deposit Bonus up to $500 - Double your first deposit. 20% Deposit Bonus from $501 to $5,000 - Get extra trading capital on larger deposits. Total maximum bonus is $5,000. Bonus terms apply and vary by region.

To claim the XM $30 no-deposit bonus: 1) Register and verify your XM account, 2) The $30 is automatically credited after verification. For deposit bonuses: 1) Make sure promotions are enabled in your account settings, 2) Make your deposit, 3) The corresponding bonus is automatically credited. You can check bonus status in the Members Area. Bonus funds cannot be withdrawn directly but boost your trading margin. Profits from bonus trading are withdrawable.

The XM Loyalty Program rewards active traders with XM Points (XMP) for every lot traded. Points accumulate and can be redeemed for cash bonuses or used to upgrade status levels: Executive, Gold, Diamond, Elite, Ultimate. Higher levels earn more points per lot. For example, Ultimate status earns 20 XMP per standard lot. 100 XMP can be redeemed for $3.30 cash bonus. The program encourages long-term trading with increasing rewards.

No, bonus funds themselves cannot be withdrawn directly. However, any profits you make from trading with the bonus capital are fully withdrawable. The bonus acts as margin to increase your trading power. If you make a withdrawal from your account balance, a proportional amount of bonus may be removed to maintain the bonus-to-equity ratio. Always check specific bonus terms as they may vary by promotion.

XM Group operates under multiple tier-1 regulatory licenses: CySEC (Cyprus Securities and Exchange Commission) - License 120/10 for EU clients, ASIC (Australian Securities and Investments Commission) - License 443670 for Australian clients, IFSC (Belize International Financial Services Commission) - License 60/354/TS/19 for international clients. These multi-jurisdictional licenses ensure XM maintains high standards of operation and client protection.

XM protects client funds through multiple measures: Segregated Accounts - Client funds kept separate from company operational funds. Negative Balance Protection - You cannot lose more than your account balance. Investor Compensation Fund - EU clients covered up to €20,000. Strict Regulatory Oversight - Regular audits by regulatory authorities. SSL Encryption - Bank-grade security for all transactions and data. Two-Factor Authentication - Optional additional account security.

Negative balance protection ensures you cannot lose more money than you deposit. In extreme market volatility, your account could theoretically go negative due to slippage or gaps. With negative balance protection, if your account goes below zero, XM will reset it to $0 automatically. This means you never owe XM money beyond your initial deposit, providing crucial risk protection especially when using high leverage.

Yes, XM takes data protection seriously. The company complies with GDPR (General Data Protection Regulation) for EU clients and maintains strict privacy policies. All data transmission uses SSL encryption. Personal information is never shared with third parties without consent except as required by law or regulation. XM's servers are secured with multiple layers of protection. You can review their full Privacy Policy on the website.